Legal

Privacy Policy

Last updated: July 2026

Lydiony Garden ("we", "our", "us") is committed to protecting the privacy of our customers and website visitors. This policy explains what personal information we collect, how we use it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What information we collect

When you place an order or subscribe to our newsletter, we may collect:

  • Your name, email address, phone number, and delivery address
  • Order details (products, quantities, and amounts)
  • Payment reference details (we do not store bank account numbers)
  • Communications you send us by email

How we use your information

We use your information to:

  • Process and fulfil your order
  • Send order confirmation and pickup/delivery notifications by email
  • Notify you when an out-of-stock product becomes available (if you requested this)
  • Send occasional newsletters about new varieties (only if you subscribed)
  • Respond to your enquiries

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies and session data

This website uses a session cookie (PHPSESSID) to maintain your shopping cart between pages. This cookie is essential for the site to work and expires when you close your browser. No third-party analytics or advertising cookies are used.

Data security

Your information is stored securely. We use HTTPS encryption on all pages. Access to order data is restricted to authorised personnel only.

Your rights

Under the Australian Privacy Principles, you have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct information that is inaccurate
  • Unsubscribe from our newsletter at any time by emailing us

Contact

For any privacy questions or requests, please email info@lydiony.com.au.